tropicz
Community Executive
Afternoon all,
We've recently done a revamp with our staff team on who does what, and what guidelines our staff members are expected to follow. We choose to share this with the community as either you might be curious what we hold our staff members accountable to, or maybe you're interested in applying, but want to know what you're getting into first.
Staff Rank Descriptions:
Community Director:
The Community Director is responsible for the entire network. They are in charge of the developers, managing the backend, frontend, finances, and pretty much everything.
Community Executive(s):
Community Executive(s) are responsible for overseeing all community and staff team operations and decisions. This group of people will ensure that the community and staff team runs smoothly, efficiently, and most importantly, professionally. While their main priority is to uphold superb activity and supervise the community/staff team, these people will also be expected to maintain direct communication with the Director.
Community Administrator(s):
Community Administrator(s) will serve as the backbone for moderation. Their primary focus is to guide their fellow staff members to their success in their position. These people are expected to uphold superb activity and be able to communicate with the Community Executives about any situations that they come across.
Community Moderator(s):
Community Moderator(s) are the front-line personnel within the community. These people are expected to uphold superb activity; moderate with professionalism, efficiency, integrity, and honesty; and most importantly, help those who need assistance within the community.
Trainee(s):
Trainees are the prospects of the Community Moderators. While these people are expected to be very active within the community, their main objective is to learn all aspects of moderation. By working hand-in-hand with a mentor, they will be able to identify their learning needs, set learning objectives, and reflect on their performance and development as a learner. At the end of their trainee phase (if they have met all the necessary requirements), they will be able to take on the Community Moderator position.
Staff Expectations:
Misconduct Offences:
Severity One Offences
Severity Two Offences
Severity Three Offences
Severity Four Offences
We've recently done a revamp with our staff team on who does what, and what guidelines our staff members are expected to follow. We choose to share this with the community as either you might be curious what we hold our staff members accountable to, or maybe you're interested in applying, but want to know what you're getting into first.
Staff Rank Descriptions:
Community Director:
The Community Director is responsible for the entire network. They are in charge of the developers, managing the backend, frontend, finances, and pretty much everything.
Community Executive(s):
Community Executive(s) are responsible for overseeing all community and staff team operations and decisions. This group of people will ensure that the community and staff team runs smoothly, efficiently, and most importantly, professionally. While their main priority is to uphold superb activity and supervise the community/staff team, these people will also be expected to maintain direct communication with the Director.
Community Administrator(s):
Community Administrator(s) will serve as the backbone for moderation. Their primary focus is to guide their fellow staff members to their success in their position. These people are expected to uphold superb activity and be able to communicate with the Community Executives about any situations that they come across.
Community Moderator(s):
Community Moderator(s) are the front-line personnel within the community. These people are expected to uphold superb activity; moderate with professionalism, efficiency, integrity, and honesty; and most importantly, help those who need assistance within the community.
Trainee(s):
Trainees are the prospects of the Community Moderators. While these people are expected to be very active within the community, their main objective is to learn all aspects of moderation. By working hand-in-hand with a mentor, they will be able to identify their learning needs, set learning objectives, and reflect on their performance and development as a learner. At the end of their trainee phase (if they have met all the necessary requirements), they will be able to take on the Community Moderator position.
Staff Expectations:
- You are expected to complete all of your assigned tasks, duties, and responsibilities to the best of your ability.
- You are required to follow all rules and regulations found on the Community Guidelines.
- You are required to follow all staff rules and regulations found on the Staff Guidelines.
- You are required to comply with your superiors’ orders.
- You MUST be able to communicate effectively with your fellow staff members and your superiors.
- You are expected to serve as an exceptional role model for the members of this community.
- You are expected to be a fair and honest staff member.
- You must treat others with respect, which includes your fellow staff members and your superiors.
- You must keep all confidential and private information within the staff team. DO NOT share any confidential and private information with the public, UNLESS told to do so.
- You are required to apply the staff tag while on patrol as a Staff Member.
- You are expected to get 10 Hours a week on the FiveM Server.
- You are expected to attend 1 out of every 2 staff meetings that are hosted.
- You are expected to have your callsign in your nickname on the Public and Staff Discord.
Misconduct Offences:
Severity One Offences
Offence | Description | Example Incorrect Correct |
|---|---|---|
Failure to Conduct Staff Sit | It is absolutely critical to conduct a sit before punishing a player on the server. Punishing a player without conducting a staff sit is improper and unacceptable. | Player1 is roleplaying, but others think he’s FailRPing because he’s throwing molotovs. Everyone reports him. Staff: “Well, since everyone is reporting him, I'm just gonna punish him without talking to him!” Staff: **pulls player in staff sit and has a discussion about the reports and what rule he is violating.** |
Command Misusage | Invalid use of staff related commands has the potential of displeasing and disturbing members and your fellow staff members. Being that all of your actions are logged, please act responsible and conscientious. | 1) Staff Trolling 2) Accidently punishing the incorrect ID multiple times. Makes sure there is a / at the beginning of the command and typing in the correct Server ID. |
Multi-Punishing | It is imperative that you do not punish one person more than once during one staff sit. | You pull a player into a staff sit and you talk with him. You then proceed to give him a warning. However, after you give him the warning, he breaks another rule during your staff sit. Staff: “OH REALLY? NOW YOU’RE BANNED!!” Staff: **talks with the person again, and gets a hold of someone who can edit the reasoning of the last punishment you had given.** |
Requesting Promotion | You are placed in a position depending on how well you perform/act in your role as a staff member. We attempt to fairly promote people who we feel deserve it the most. Asking for a promotion makes you look desperate and questions your overall maturity. | No example needed. |
Teleporting Misusage | Teleporting to a certain location and/or other players for no reason is not necessary. This offense is in direct violation of the Community Guidelines as it is completely unrealistic. | No example needed. |
Noclipping Misuse | Noclipping to a certain location and/or other players for no reason is not necessary. This offense is in direct violation of the Community Guidelines as it is completely unrealistic. | No example needed. |
Staff Voice Channels | You can only have up to TWO Non-Staff Members in a Staff VC. If you have more than TWO, create a private channel, or move to a channel open to the public. | No example needed. |
Ignoring Players | Ignoring Players’ reports and/or their requests for help in chat purposefully displays unprofessionalism and ignorance. Do your best to attend to all reports and/or requests, even if that means that you have to wait until the end of your roleplay situation. | Player1: “HELP STAFF HELP!” Staff: *quiet* Player2: “Hey staff, I need some help. Could you message me?” Staff: **messages Player2, and continues to ignore Player1** Player1: “HELP STAFF HELP” Staff: **messages player1** Player2: “Hey staff, I need some help. Could you message me?” Staff: **messages player2** |
Spectating Higher Staff | Spectating Staff that are higher than you without reason and/or permission is prohibited. | No example needed. |
Severity Two Offences
Offence | Descriptions | Example RED:Wrong GREEN: Right |
|---|---|---|
Starting/Causing Unnecessary Drama | Do not try to start any unnecessary drama within the Staff Team. Our main objective is maintaining a friendly and welcoming atmosphere within the staff team. | No example needed. |
Member Disrespect | As a person of authority, you want your fellow staff members and members to respect you. In order for that to happen, you are expected to demonstrate an equal amount of respect to everyone. | No example needed. |
Senior Disrespect | Superiors are placed in their respective positions because they have demonstrated immense capability and competence. Any disrespect towards them will not be tolerated. | No example needed. |
Prejudice/Bias/Partiality | It is important that you remain unbiased during all interactions that you face as a Staff Member. Remember that during your interview, you agreed to serve as a fair and honest staff member. | No example needed. |
Disrupting Roleplay | Unless you are conducting a sit, disrupting or messing with ongoing roleplay will only deter players from playing on the TX Network. | Staff: **Performs staff sit in the middle of Joshua Road.** Players in area: **Stops RP to avoid disrupting staff** Staff: **Has staff sit on a mountain, in discord, or in any other deserted area.** Players in area:**Keeps roleplaying while knowing nothing about the staff sit** |
Creating/Escalating Arguments | As a staff member, it is our job to stop any & all arguments that start up. We don’t want anyone to feel upset or disrespected in the community. | No example needed. |
Severity Three Offences
Offence | Descriptions | Example RED:Wrong GREEN: Right |
|---|---|---|
Invalidly Punishing | Invalidy punishing people or punishing people for no particular reason is extremely unacceptable. Using your power to simply show off your authority is unethical and unfair. | Player: **Roleplays on the server + Not breaking any rules that would warrant a staff sit + Gets reported anyways** Staff: **Pulls player into a staff sit** Player: “What the fuck is this? I was literally doing nothing!” Staff: Okay you are being banned for Staff Disrespect and NITRP. Player: **Roleplays on the server + Not breaking any rules that would warrant a staff sit + Gets reported anyways** Staff: **Pulls player into sit** Player: “What the fuck is this? I was literally doing nothing!”. Staff: **Looks into the report + reaccesses the reason for why the person was pulled.** |
Threatening Members | Threatening any member of the community is not only disallowed but also illegal in many different regions of the world. | No example needed. |
Threatening to Leave | Your role must be taken seriously at all times. Threatening to leave in an attempt to get your way demonstrates your immaturity and ignorance. It also demonstrates that you do not take pride in your role and that it means absolutely nothing to you. | No example needed. |
Mistreating Members | Treat all members how you would want to be treated. If you are going to joke around with someone, do not get mad if they joke back at you. If you don’t like it, then don’t do it to them. | No example needed. |
Misleading Fellow Staff Members | Providing incorrect information on purpose in an attempt to alter the outcome of a certain event and/or to get a result that is beneficial to yourself demonstrates your avarice. It shows not only your selfishness, but your incapability to work with a team as a team player. | Staff 1: “What is the rule on flying again?” Staff 2: “Anyone can fly as long as they can spawn in a helicopter or plane.” (NOTE: This is false information!) Staff 1: “Are you sure?” Staff 2: “Yea…” Staff 1: “What is the rule on flying again?” Staff 2: “Flying is not allowed, Unless you are an FAA.” Staff 1: “Are you sure?” Staff 2: “Yup, I verified my information through the CP!” |
Misleading Members | Misleading Members is a huge problem & can cause major issues. Always make sure the information you are providing is 100% correct. If you do not know the answer, ask someone who may know. | Player 1: “How do you apply for staff?” Staff: *Proceeds to send the wrong link* Player 1: “How do you apply for stuff?” Staff: “Go to https://forums.txdps-rp.com/, and make an account. After that, click on the support tab at the top. Now, on the top left area of the screen, you will find an Applications box. There, you will find our applications. |
Excessive Swearing + Racial Slurs | Excessive usage of swearing or the use of racial slurs is absolutely uncalled for and will display your immaturity and unprofessionalism. | No example needed. |
Severity Four Offences
Offence | Descriptions | Example RED:Wrong GREEN: Right |
|---|---|---|
DDOSing / DOXing | Encouraging or executing DDOS or DOX attacks against another member in the community is strictly prohibited and is illegal in many different regions of the world. | No example needed. |
Leaking Information | When information is being shared to the staff team only, that obviously means that it is only limited to your fellow staff members. Leaking confidential documents and/or discussions on the staff discord poses a huge threat to the security of the staff team and the community as a whole. | No example needed. |